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Your Order

Returns and Warranties

GlobalGolf Gift Box Service is Now Available!

How can I track the status of my order?

When can I expect my shipment?

What is a drop ship?

I received the wrong item. What do I do?

My purchase was damaged in shipment. What do I do?

Can I change my re-gripping order?

What is your cancellation policy for re-gripping services?

Can I pick up or return items in person?

Shipping

What is the Money Back Shipping Guarantee?

I am outside of the US. How much does it cost for shipping?

When can I expect my shipment?

What is a drop ship?

I received the wrong item. What do I do?

My purchase was damaged in shipment. What do I do?

What is the estimated shipping time for orders that include re-gripping services?

Ordering & Shopping

Pre-Owned Products

New Products

Finding Clubs

Payment

Trade-ins

Why trade-in your golf club?

Can I trade in a club and apply it towards a purchase?

When can I expect my trade-in to be processed?

Can I trade in a preowned shaft?

Where do you get your trade-in values?

What if I can’t find my club on the list?

What type of iron set makeups do you accept?

What if the trade-in does not match the item on the packing slip?

Will GlobalGolf provide a shipping label for my trade-in?

I have a lot of items to trade in. Will you send me a large box?

What if my trade-in fails?

Gift Cards

How do I purchase a gift card?

Can I use an eGiftCard for phone orders?

How do I check the balance on my eGiftCard?

I received a free eGiftCard when I bought a club as part of a promotion, but I'm returning the club. Do I get to keep the eGiftCard?

I lost my eGiftCard. Can I get a replacement?

Can I redeem my eGiftCard for cash?

Privacy & Security

Is your website secure?

Do you have a privacy policy?

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